We do one thing: We create incredible communities that help members do their jobs better.

We don’t sell other products. We don’t offer other services. We don’t sell sponsorships. We’re not consultants. We never upsell our members. Community Managers and Moderators are the core of the company because we’re a community company.

That means our Community Managers and Moderators are on the front lines and in the heart of the action. The entire company supports what they do because delivering amazing member experiences is our focus.

Plus, their work makes a meaningful difference in our members’ lives.

We wake up and go to bed each day thinking about how to run great communities.

We are committed to creating the best community management team in the world, with people who are dedicated to mastery of the craft. Anyone joining this team better jam on our mission. (If you haven’t read it yet, learn more here.)

We’re looking for a passionate commitment to community management as a career. And while direct experience is best, we’re always looking for people who would be excited to do this for a living.

What that means for you:

  • You can actually make a difference here. Our members have tough, lonely, and important jobs, and they need a safe place to make friends and hash out their issues. Our communities have literally changed people’s lives.
  • You’ll join an entire team of talented Community Managers and Moderators. You won’t be siloed to some corner of the marketing or PR department. You’ll learn from and collaborate with the best.
  • You’ll have a big support system. Every department at GasPedal is focused on community. If you need anything to do your job better, there’s a team for that. We’ll give you the tools and support you need to give our members the best experience they could have.
  • You’ll join the big leagues. If running communities is your passion and you want to make a career of it, you belong with us. We’re building GasPedal to become the place for the best Community Managers and Moderators.

Our Membership Team is made up of two different roles.

Different kinds of personalities and skills work better on certain aspects of community management. So we’re hiring for two different roles on our Membership Team. Here’s the breakdown:

The jobs Community Managers Moderators
You’ll be responsible for…
  • Member service
  • Community management, including member administration, discussion logistics, member lifecycle events, planning strategies, member-facing communication, and screening and onboarding pipelines
  • Community analytics
  • Renewal management
  • Protecting confidentiality and the safe space
  • Fostering community culture
  • Becoming a subject matter expert
  • Maintaining deep knowledge of the members
  • Facilitating conversations and promoting participation
  • Bringing members together to create connections and a sense of belonging
  • Producing one-on-one and group communications that build community culture
You’ll like this if you like…
  • Processes and details
  • Thrilling people with excellent customer service
  • Building community spirit
  • Learning and personal development
  • Leading a group
  • Encouraging participation
You are a…
  • People person with operations talent whose mission is to create and grow unmatched member experience, member love, and member health
  • Leader, subject matter expert, relationship builder, and skilled facilitator whose mission is to deliver conversations, connections, control, and care

Who’s on the team:

  • VP Membership

Leads the Membership Team and Community strategy.

  • Executive Director

Leader of a Community, working with Community Managers and Moderators to deliver an amazing membership experience.

People person with operations talent whose mission is to create and grow unmatched member experience, member love, and member health.

Leader, subject matter expert, relationship builder, and skilled facilitator whose mission is to deliver conversations, connections, control of the experience, and care.

Apply to join the Membership Team