Bazaarvoice Word of Mouth Webinar: Positive results from negative feedback
9/15 | Public webinarJoin GasPedal’s Andy Sernovitz for a free webinar he’ll be hosting with Bazaarvoice, the guys responsible for all the helpful reviews on the Best Buy, Dell, and Crate & Barrel websites (and a bunch more). Andy will be talking about how to turn negative word of mouth into positive results.
The discussion will cover how from the e-commerce site to the customer service desk, and all the way to the CEO’s office, brands like Toshiba, QVC, and Oriental Trading Company are realizing positive changes by embracing negative customer feedback.
Public webinar | September 15, 2 PM (EST) | Free | Register
