Microsoft: Listening in the social media era — live audio with Nestor Portillo
In this GasPedal training call, Microsoft’s Worldwide Director of Community & Online Support, Nestor Portillo, will cover how you can use social media to capture the voice of your customers and incorporate it into your products and services.
You’ll learn:
- How Microsoft connects with a broad range of audiences across multiple languages
- Various platforms and technology Microsoft uses to allow fans to connect and share ideas
- How different teams and individual bloggers at Microsoft participate in social media
