Engaging your talkers during an industry crisis — live audio with Wells Fargo’s Joel Nathanson
In the worst financial crisis since the depression, fundamentals still matter. In this free audio recording, learn how Wells Fargo launched its engagement program and used social media to help customers navigate through the minefields. You’ll learn how Wells Fargo:
- Evolved its engagement program
- Recognized and dealt with concerns from Legal & Compliance
- Defined the fundamentals of a successful social media program
