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Dell and UPS: How to monitor online chatter about your brand

You know your company needs to pay attention to how it’s being talked about online… you’re just not sure of the best way to make it happen. Learn from Dell’s Manish Mehta and UPS’ Debbie Curtis-Magley who deal with this every day.

You’ll learn:

  • What kind of conversations to watch for
  • What tools are available to help you monitor
  • How to find the right time to join the conversations

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