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How Big Brands Use Social Media

8 great case studies on the best social media programs at large corporations.

BlogWell is the only conference where social media executives from large companies come together to share their case studies, offer practical, how-to advice, and answer your questions. You'll learn how to get started, get past roadblocks, and make your social media program phenomenal.

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Case Studies

Microsoft

Nestor Portillo, Community and Online Support
How Microsoft is empowering customers and using their feedback via social media.

Pemco Insurance

Rod Brooks, VP, Chief Marketing Officer
How this large regional insurer uses social media to connect with their customers.

Boeing

Todd Blecher, Director, Finance Communications
How this global B2B brand is using social media to create industry connections.

Intel

Bryan Rhodes, Senior Online Strategist
How social media helps communications at the world's largest chip maker.

Chevron

Robert Raines, Manager, Interactive Communications
How this global energy brand is sharing their story through social media.

Xerox

Duane Schulz, VP, Interactive and Social Marketing
How this legendary brand is embracing modern communications through social media.

Starbucks

Alex Wheeler, Director, Digital Strategy
How social media is powering product launches and building a sense of community at Starbucks.

ExOfficio

Kenny Rowe, eCommerce Manager
How this apparel retailer uses social media to reach their customers.

Sponsors

Smart folks who helped make this event possible

Agenda

Choose which case studies you'd like to attend

Time
Track 1 Track 2
1:00pm Welcome Session: How Big Businesses Blog Well
1:20pm Break
1:30pm
Microsoft
Nestor Portillo, Community and Online Support
How Microsoft is empowering customers and using their feedback via social media.

TwitterFacebook

Boeing
Todd Blecher, Director, Finance Communications
How this global B2B brand is using social media to create industry connections.

TwitterFacebook

2:00pm Break
2:10pm
ExOfficio
Kenny Rowe, eCommerce Manager
How this apparel retailer uses social media to reach their customers.

TwitterFacebook

PEMCO
Rod Brooks, VP, Chief Marketing Officer
How this large regional insurer uses social media to connect with their customers.

Twitter

2:40pm Break
3:10pm
Social Media Ethics Briefing: Staying Out of Trouble
Andy Sernovitz, CEO, GasPedal

TwitterFacebookYouTube

3:40pm Break
3:50pm
Starbucks
Alex Wheeler, Director, Digital Strategy
How social media is powering product launches and building a sense of community at Starbucks.

TwitterFacebookYouTube

Chevron
Robert Raines, Manager, Interactive Communications
How this global energy brand is sharing their story through social media.

Twitter

4:20pm Break
4:30pm
Intel
Bryan Rhodes, Senior Online Strategist
How social media helps communications at the world’s largest chip maker.

TwitterFacebook

Xerox
Duane Schulz, VP, Interactive and Social Marketing
How this legendary brand is embracing modern communications through social media.

TwitterFacebook

5:00pm Adjourn

*Agenda times or presenters are subject to change.

Details

Where: Microsoft Corporation, The Mixer North Commons,
15255 NE 40th Street, Redmond, WA
When: May 5, 2010
Price: $250

Frequently asked questions

1. Registration / Cancellation Policy

If you are unable to attend the event -- well, we'll miss you. We encourage you to have a friend take your place at no additional charge. However, we understand that emergencies happen: As long as we receive 48-hours notice of your cancellation, we'll refund your ticket -- but we'll still miss you. If it's less than 48-hours notice, we'll credit your ticket value toward a future GasPedal event.

2. Walk-In Registrations

We welcome walk-in registrants the day of the event. But fair warning: These events often sell out -- and once we're at capacity, we can't let anyone else in. We strongly recommend you avoid this mutual heartbreak by registering ahead of time.

3. Sponsorship

BlogWell is the best place to meet corporate buyers of social media products and services. Get real leads with budgets looking for solutions and services. Contact us to learn more: Click here

4. Dress Code

Yes, you must wear clothes. Jeans are fine. No shirt, no shoes, no service.

5. Group discount

3 + people? Contact Adele for a group discount.

6. Press Passes

We'd love for a few fantastic journalists to cover the event. We have 20 press passes for working reporters with proper media credentials. Contact us to learn more: Click here

7. Blogger Passes

We wish we could give a pass to every blogger – but everyone’s a blogger these days (ourselves included), and if we did, there’d be nobody left to pay for the food.

8. Recording

We'll be recording, filming, and live blogging the entire event -- so you can sit back and enjoy.

For more information, get our attention via email or contact us directly at 312-932-9000.

Past BlogWells

Videos from past BlogWells

View all past BlogWell case study videos »

BlogWell San Diego 2/16/10 BlogWell San Diego 2/16/10 US Navy • Avery Dennison • Clorox • Intuit • Community Medical Centers • Starbucks • USAA • State Farm Insurance

BlogWell Atlanta 11/10/09 BlogWell Atlanta 11/10/09 Newell Rubbermaid ‡ UPS ‡ Coca-Cola ‡ Orange Business Services ‡ The Home Depot ‡ ConAgra Foods ‡ SunGard ‡ Turner Broadcasting System

BlogWell Atlanta featured speakers from Newell-Rubbermaid, The Home Depot, UPS, Coca-Cola, Orange Business Services, SunGard, Turner Broadcasting System, and ConAgra Foods. Themes included how to manage social media from a multi-brand perspective, how to embrace social media culture, how to defend your brand through social media, and how traditional media and social media can work together.

BlogWell Minneapolis 8/13/09 BlogWell Minneapolis 8/13/09 Mayo Clinic ‡ McDonald's ‡ Progressive ‡ Walmart ‡ CME Group ‡ Accuquote ‡ Ford ‡ General Mills

BlogWell Minneapolis, hosted by General Mills, featured speakers from McDonald’s, Mayo Clinic, CME Group, General Mills, AccuQuote, Ford, Progressive, and Walmart. Themes included how to support online word of mouth, using social media at all levels of a corporation, social media for the analytic marketer, engaging in social media in “unsocial” industries, engaging with massive audiences, and using social media to reach online influencers.

BlogWell San Francisco | How Big Businesses Use Social Media BlogWell San Francisco | How Big Businesses Use Social Media Dell • Kaiser Permanente • SAP • Cisco • Intuit • PepsiCo • Wells Fargo • General Mills

BlogWell San Francisco featured speakers from Dell, Kaiser Permanente, SAP, Cisco, Intuit, PepsiCo, Wells Fargo, and General Mills. Topics included how to use social media to engage on a daily basis, how to connect with influential talkers online, using communities to deliver extraordinary customer experiences, launching an engagement program amidst a crisis, using social media internally, using social media to collaborate with customers, driving traffic to blogs and communities away from corporate sites, and integrating new media such as FriendFeed and Twitter into campaigns.

BlogWell New York City 4/29/09 BlogWell New York City 4/29/09 Microsoft • General Electric • Nokia • Turner Broadcasting System • Tyson • Robert Wood Johnson Foundation • Coca-Cola • Johnson & Johnson

BlogWell New York featured speakers from Microsoft, General Electric, Nokia, Turner Broadcasting System, Tyson Foods, Robert Wood Johnson Foundation, Coca-Cola, and Johnson & Johnson. Themes included how to engage influencers, taking your story straight to the people who care, using social media tools and trends to change how we work, delivering better experiences for audiences, and how together, we all tell better stories.

BlogWell Chicago 1/22/09 BlogWell Chicago 1/22/09 The Home Depot • Mayo Clinic • H&R Block • Allstate • Molson • US Coast Guard • Sharpie • Procter & Gamble

BlogWell Chicago featured speakers from The Home Depot, Mayo Clinic, Procter & Gamble, US Coast Guard, Sharpie, Allstate, Molson, and H&R Block. Themes included how to engage in social media without freaking out the legal department, growing online communities, government use of social media, and how to promote word of mouth online.

BlogWell San Jose 10/28/08 BlogWell San Jose 10/28/08 The Home Depot • Graco • Intel • Cisco • UPS • Kaiser Permanente • Wells Fargo • Walmart

BlogWell San Jose featured case study presentations from Cisco, Graco, Intel, The Home Depot, UPS, Wells Fargo, Kaiser Permanente, and Walmart. Themes included using video blogging (vlogging), empowering employees to use social media, social media monitoring, and managing large communities.