Archive of tag "remarkable"

People love to talk about the unique and the bizarre.

These are the topics that make news headlines, that bloggers repost, and that people share with friends. It’s the goofy event you host, your creation of the world’s biggest whatever, or your world record-breaking thing-a-ma-jig.

Even if your outrageously big, strange, rare, or stretchy thing doesn’t directly reflect your core products and services, it can be a great way to refresh old topics or spark conversations that lead back to your core offerings.

How a word of mouth marketing supergenius does it:

At $150-a-bottle and 27% alcohol by volume, Sam Adams’ “Utopias” beer is the highest alcohol content beer on the market and among the most expensive. The brew is released every-other-year in very limited quantities and because of its “extreme” nature, is banned in 13 states.

But despite the fact you can’t buy it in over a fifth of the country (if you can find it at all), the unusual brew is earning news headlines and blog posts, leading to lots of conversations about Sam Adams, including their more law-abiding flavors.

(Photo via brewpot)

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A core component of word of mouth is the element of being fundamentally, astonishingly, remarkably different.

Seth Godin described it best when laying out his Purple Cow manifesto for Fast Company:

While driving through France a few years ago, my family and I were enchanted by the hundreds of storybook cows grazing in lovely pastures right next to the road. For dozens of kilometers, we all gazed out the window, marveling at the beauty. Then, within a few minutes, we started ignoring the cows. The new cows were just like the old cows, and what was once amazing was now common. Worse than common: It was boring.

Cows, after you’ve seen them for a while, are boring. They may be well-bred cows, Six Sigma cows, cows lit by a beautiful light, but they are still boring. A Purple Cow, though: Now, that would really stand out. The essence of the Purple Cow — the reason it would shine among a crowd of perfectly competent, even undeniably excellent cows — is that it would be remarkable. Something remarkable is worth talking about, worth paying attention to. Boring stuff quickly becomes invisible.

It’s that simple — and yet, it’s that hard. Being consistently and remarkably different requires hard work on your part. It takes a commitment to trying new things, testing new topics, and giving fans lots of reasons to talk about you.

How a word of mouth marketing supergenius does it:

As an invoicing company with a whole bunch of personality, FreshBooks is one of our favorite purple cows. Whether it’s bringing in an artist (and a customer) to create a live mural in their trade show booth to their FreshBooks Supper Club where they invite 20 to 30 customers and local bloggers to dinner whenever they travel, FreshBooks is always doing things differently.

Perhaps our favorite act of purple-y cowness from FreshBooks is when they attended Austin’s South by Southwest festival. While other brands were manning booths and buying ad space for the event, FreshBooks rolled up in an RV and served a couple hundred pancakes to fans and prospective customers — a simple, completely remarkable gesture that was easy to talk about long after the event.

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